Chris Heuer will be in Hamburg, Germany to participate in the panel, “What’s a Brand to do? Meeting the Needs of 21st Century Customers in the Age of the Social Web.” The presentation is part of Next09, a major networking and trend conference in Europe; this year’s theme is the Share Economy.

The “What’s a Brand to do?” panel will focus on answering questions on Vendor Relationship Management, or VRM. The discussion will focus on how vendors can “provide customers with tools for engaging with vendors in ways that work for both parties.” See the video below.

Chris also discussed the nature of the unagency AdHocnium with Erno Hannik: