Technorati Still Broken After All This Time

Technorati Broken StillNow, I generally like Technorati and the people behind it. Which is why I emailed both Tantek Celik and Dave Sifry over the course of the last 2 weeks to see if they might be able to explain why this is so far off. But they never responded and I am finally going to write about it. I have written about their problems before, last year when we realized there were problems with technorati on many levels. They have since culled their staff, increased their server capacities and supposeduly fixed a lot of problems, but it seems that it has not by evidence of the screen shot here and the link to a search for this blog.

Technorati says that my Rank is 305,618 (14 links from 10 blogs), but right underneath it says 150 links (which is actually a lot less than what is out there really) and that it was last updated 112 days ago, even though I updated it the other day and do ping them from this blog when it updates with a new post.

Now it might be just my vanity, but given Dave Sifry’s folksy story about the reason for building Technorati being to serve his vanity, he should be more conscious of making sure it is accurate. Or perhaps responding to emails from people on the Z List, or C List, if I may be so bold…

Are they ever going to become a reliable source for the blogosphere’s search and influence needs?

I decided to write it up after my podcast interview with Rick Klau today about proactive customer support and how companies should be dealing with reputation management and engaging with their customers. I gave them the chance to respond to me directly, but they did not. If this was Feedburner, I would have heard from them and it would have been fixed by now, but clearly Technorati is no Feedburner.

  1. #1 by David Sifry - October 1st, 2006 at 00:01


    I apologise for your problem. We’ve been doing a major colo move over the last month, and it’s been tough as we’ve moved some of our oldest systems; This is no excuse, but I just wanted to at least give you an explanation of what’s going on.

    I’ve asked our engineers to look into what’s up with your link counts, and try to get it fixed asap.

    And if you ever have a problem gettin in touch with me in the future at my business email address (dsifry AT technorati DOT com) please feel free to give me a call on my mobile phone, 415 846-0232…


  2. #2 by David Phillips - October 1st, 2006 at 10:14

    Chris, It was good to get a response from David but he does have quite a lot of fixing to do.
    So far, I have not found the service great.

  3. #3 by Beth - October 1st, 2006 at 16:43

    When they moved their servers, I had this very weird problem and ended up calling – but it got fixed

    Also, I’ve noticed that with my own rank/links in technorati – there are many other blogs that have linked to me and don’t get picked up by technorati.

  4. #4 by Martin Calle - August 30th, 2007 at 00:12

    And it’s still broken. I am setting up a category for Technoroti complaints on my block. Janice is one, you;re two. I don’t know where Ill stop. I have more than a hundred links but only a handful appear and my authority after a year of dilligent blogging is still 4. Link to me. I’ll link to you. Let’s see if it budgets the ranking by one.

Comments are closed.